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Nine Sources of Product Emotion

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dc.contributor.author Desmet, Pieter
dc.date.accessioned 2013-06-06T19:45:51Z
dc.date.available 2013-06-06T19:45:51Z
dc.date.issued 2011
dc.identifier.citation Proceedings of the Conference: Interfejs użytkownika - Kansei w praktyce, Warszawa 2011 pl_PL
dc.identifier.isbn 978-83-89244-99-4
dc.identifier.uri https://repin.pjwstk.edu.pl/xmlui/handle/186319/98
dc.description Conference proceedings pl_PL
dc.description.abstract This paper discusses an approach to emotion driven design that was based on the process that underlies emotional responses to consumer products. Three levels, and nine associated classes of product-evoked emotions are discussed, which are each the outcome of a unique pattern of eliciting conditions. The approach builds on two main propositions. The first is that all emotional reactions result from an appraisal process in which the individual appraises the product as (potentially) harming or favouring his or her wellbeing. This appraisal is a non-rational sense-evaluation of the product’s relational meaning. In this perspective, the appraisal is considered a key-parameter that determines if a product evokes an emotion, and if so, what emotion is evoked. Three main appraisal types are identified: an usefulness appraisal, a pleasantness appraisal, and a rightfulness appraisal. The second proposition is that products can generate at least three classes of emotional stimuli: stimuli with a product-focus (i.e. the qualities and properties of the product); with an activityfocus (i.e. when using the product), and with a self-focus (i.e. consequences of using the product). The three appraisals and three levels of person-product relationships combine to a framework of nine sources of product emotions. The framework is used as the basis for an approach to design that aims for three levels of emotional product appeal. pl_PL
dc.language.iso en pl_PL
dc.publisher Wydawnictwo PJWSTK pl_PL
dc.relation.ispartofseries Interfejs użytkownika - Kansei w praktyce;
dc.subject emotional design pl_PL
dc.subject design approach pl_PL
dc.subject Research Subject Categories::TECHNOLOGY::Information technology::Computer science::Computer science pl_PL
dc.title Nine Sources of Product Emotion pl_PL
dc.type Article pl_PL


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