https://repin.pjwstk.edu.pl/xmlui/handle/186319/2828 2026-04-20T09:01:59Z 2026-04-20T09:01:59Z Kaczorowska, Wiktoria https://repin.pjwstk.edu.pl/xmlui/handle/186319/2841 2023-06-07T09:10:04Z 2023-06-07T00:00:00Z

Plan implementacji voicebota działu obsługi klienta w sklepie internetowym Kaczorowska, Wiktoria W niniejszej pracy głównym celem było przygotowanie planu wdrożenia voicebota automatyzującego obsługę klienta w sklepie internetowym. W pierwszym rozdziale pracy skupiono się na przedstawieniu potrzeby biznesowej działów obsługi klienta i jednocześnie celu jaki będzie stał przed projektowanym botem. Po przedstawieniu najważniejszych definicji dotyczących implementacji przybliżono została historia wirtualnych agentów oraz generacje botów. Następnie przygotowano zbiór informacji o tym w jaki sposób firma powinna przygotować się do wdrożenia voicebota by w kolejnym rozdziale przedstawić najpopularniejsze narzędzia do budowy chatbotów dostępne na rynku. Następnie podjęto się analizy kluczowych procesów biznesowych z punktu środowiska pracy. W ostatniej części pracy został poruszony temat testowania bota, analityki oraz wskaźników efektywności. Praca ta stanowi zbiór podstawowych procesów potrzebnych do przygotowania wdrożenia voicebota.

2023-06-07T00:00:00Z Yeremizina, Sofiia https://repin.pjwstk.edu.pl/xmlui/handle/186319/2840 2023-06-07T09:05:43Z 2023-06-07T00:00:00Z

Search engine optimization and its significance for the visibility and branding of businesses. An analysis of Google's search ranking algorithm and the effects of selected search engine optimization techniques. Yeremizina, Sofiia Since the Internet has grown exponentially in recent years, search engines must sort through billions of pages to display only the most relevant results. In the online world, Google has become a crucial link between people seeking information and the sources of that information. Thus, webmasters and SEO engineers should actively learn what techniques drive visitors to their sites. Throughout a newly created website's lifecycle, from conception, through development, and finally to launch and optimization, this paper discusses selected Search Engine Optimization (SEO) techniques. Google Analytics was used to collect and analyze real traffic and visitor data for several SEO experiments. In this study, the number of users visiting the site and the site rankings are analyzed. This is in order to determine how effective search engine ranking factors are in Google's search ranking algorithm. Number of visitors, pageviews, and ranking were the metrics used to measure the effectiveness of SEO techniques. According to the research, the number of visitors to the site and the search engine rankings both increased significantly. Search engine rankings and traffic increased as a result of SEO implementation. As a result of this research, earlier SEO research results have been confirmed and extended. An in-depth analysis and step-by-step implementation of selected search engine optimization techniques are provided in this paper that are shown to increase visibility, attract more visitors, and increase rankings in search results for websites of a general category. Thus, this paper is intended to serve as a guidebook for new SEO engineers and as a foundation for subsequent SEO research. In addition to examining search engine optimization techniques and strategies, the research examines the benefits of implementing effective SEO strategies. It also provides recommendations on how businesses can overcome the challenges they may face when implementing SEO. The work emphasizes the importance of SEO for businesses that want to establish a strong brand identity and increases the online presence. It analyzes the effectiveness of selected search engine optimization techniques for Google's ranking algorithm through the application of selected search engine optimization (SEO) techniques "Search engine optimization is about putting your site's best foot forward when it comes to visibility in search engines, but your social media efforts are also an important piece of that puzzle."[1]. Several SEO techniques are examined in the study, including keyword research, on-page optimization, backlinking, and content optimization. Additionally, the study examines the relationship between these techniques and improved search engine rankings. A combination of experiments on live websites and literature analysis is used in the research methodology. As a conclusion, the work recommends best practices for SEO and suggests future research directions. Taking into account the various SEO techniques and their impact on search engine rankings, the study provides a comprehensive overview of the effectiveness of SEO techniques

2023-06-07T00:00:00Z Makovii, Andrii https://repin.pjwstk.edu.pl/xmlui/handle/186319/2839 2023-06-07T08:59:11Z 2023-06-07T00:00:00Z

Optimization and improvement of the educational process for the new employees of the NOC Department Makovii, Andrii This work focuses on the challenges of educating new employees in crucial IT roles, particularly in the Network Operation Center (NOC) Department. The study aims to propose solutions that can enhance the effectiveness of the training process and increase the success rate of new hires, thus reducing the number of employees who do not pass the trial period. The research highlights the significance of proper training for NOC employees, who play a critical role in ensuring the smooth operation of a company's network infrastructure. The study will identify the factors that contribute to effective team management in the NOC Department and develop a structured system of the educational process, integrated with interactive software, to address these factors. The proposed approach would enable the company to optimize the allocation of human resources, reduce operational costs, and gain a competitive advantage

2023-06-07T00:00:00Z Rosiak, Jakub https://repin.pjwstk.edu.pl/xmlui/handle/186319/2838 2023-06-07T08:54:35Z 2023-06-07T00:00:00Z

Implementation of NoSQL data storage and its organizational benefits for Central System Administration section of Company X Rosiak, Jakub The main objective of the paper was to develop a structured framework of proceedings compiling notions of paramount relevance, contributing to enhancing the database model selection processes. This support tool was developed to provide transparency and coherence throughout the several, major model evaluation phases which are intertwined together to formulate a single end result. The paper contains reasoning highlighting the importance and potential business risks associated with implementation of misaligned database model, as well as assessment of current state of affairs revolving around constantly increasing digital data footprint across the globe, which substantiates the necessity of adequate technology adoptions. Moreover, examples of processes embedded into daily business operations that are heavily reliant on efficient data manipulation have been outlined in the example of Company X. Following sections include comprehensive theoretical primer regarding core matters of interest behind the vast majority of database viability assessments. Major areas of relationality, data structure, workload nature and database system scalability are discussed to provide a clear understanding of emerging tradeoffs, benefits and potential pitfalls depending on the direction of pursuit. Final two sections of the paper propose the developed framework with complementary reasoning as to its contents, potential currents of consideration, as well as business case description of operational efforts of Company X, whose approach inspired the eventual development of this structured approach.

2023-06-07T00:00:00Z